It seems like every major global company has announced plans or some type of blockchain technology research in the past two years, and this is no longer limited to companies focused on the tech industry or financial field. So for Lenovo to set down a concrete plan for blockchain technology is almost no surprise at all. The company has been making computers since 1984 when it was founded in China. They are now most well known for their line of ThinkPad laptops, but still makes desktop PCs as well.
Working With Intel, IBM and Hyperledger Fabric
For Lenovo, the focus will be use of blockchain technology for their data centers. The company is actively using and evaluating this technology and has been working with partners to develop attractive business solutions. They hope to help drive blockchain adoption by solving business problems by integrating the technology.
Lenovo is working with Intel to develop solutions based on the Intel Select Solutions for Blockchain: Hyperledger Fabric. The Lenovo solution for blockchain will be based within their ThinkSystem data center infrastructure portfolio of server, storage networking and software products. This will allow Lenovo to use blockchain technology to monitor supply chains of hardware and software used in its data centers.
$.3 Trillion Tech Support
Just in 2017, global businesses spent $1.3 trillion on 265 billion customer service calls each year. Estimates are as high as 50% for calls that go unresolved. Blockchain technology will be integrated into Lenovo’s customer systems, including Virtual Assistant for Technical Support to help improve this. They look to enhanced the personalization tool Client Insight Portal, as well as implement augmented reality technology.
Security Blockchain Patent
All this new blockchain technology work has been a long time coming for Lenovo. Back in August 2016 Lenovo submitted a patent with the U.S. Patent and Trademark Office for a system verify integrity of physical documents, using a “security blockchain.” It was finally published in February of this year. The security Blockchain would allow a network to ensure “that they have the current authentic physical document even if multiple paper copies exist and multiple people have made entries in the chain of modification.”
By: BGN Editorial Staff